The guide
Your ads report ends at the enquiry.Revenue Operations follows it to the paid treatment.
The ad account sees spend, clicks and enquiries. Revenue Operations adds the reply, the booking, the show-up and the payment, from your clinic's own records.
Free on Google Meet, at a time in the next 3 weeks. We run your own monthly leads and ad spend through the 4 stages, and show the price on the same call.
Your marketing, front desk and treatment room, run as one system.
RevOps started in software companies to stop marketing, sales, and service from working in separate silos. We adapted it for healthcare and wellness. In a clinic or studio, the silos are your marketing, your front desk, and your treatment room, and the gaps between them are where patients and revenue quietly disappear.
Most clinic marketing stops at the lead.
Most marketing treats a clinic like an e-commerce brand, all content and creative, when what an owner actually needs is to understand their numbers. Once they do, the bottleneck is usually the enquiries they already have, not more marketing. Big corporations have run this way for years; RevOps brings the same discipline to healthcare, fixing the system first, then amplifying it.
See the clinic group that tripled revenue on the same ad budget6 steps from enquiry to return, and a patient can drop at any of them.
A patient moves through these steps whether you track them or not. RevOps follows each patient through all 6, so you see which step lost them.
4 stages, each with its own leak.
Start with the stage that leaks most, then add the next.
Cost per new patient, not clicks.
These are the numbers RevOps puts in front of you every month.
Cost per qualified consult
Cost per booked patient
Show rate
Case acceptance by source
Revenue per practitioner
Speed to lead
Lifetime patient value
Return on ad spend
Most marketing sells the tip. The revenue is below the surface.
Leads, ads, campaigns, social, SEO: that's the visible part. What actually decides your revenue sits underneath, in cost per treatment, case acceptance, speed to lead, revenue by source, and where conversion leaks. RevOps builds that infrastructure first, then scales the marketing on top of it.
Fix the booking and the tracking before the ad budget goes up.
Then every ringgit you add to ads shows up as booked, paid patients, or you see that it didn't.
How we install itFor clinics already spending on marketing.
Established healthcare and wellness businesses already investing in marketing who want predictable growth instead of good months and bad months. If you're spending on getting found but can't see what it returns, start with the demo.
Common questions
What is Revenue Operations for healthcare? +
Revenue Operations (RevOps) is one connected system that links a healthcare or wellness business's marketing, front desk, and treatment revenue, so every enquiry, consult, and treatment is tracked and attributed. Instead of guessing which marketing works, you can see exactly what each ringgit produces in booked, treated patients.
How is RevOps different from just more marketing? +
Marketing on its own optimises for leads and clicks. RevOps optimises for revenue. It follows the enquiry past the ad: answered, booked, treated, and the revenue it brought in.
Do I need all 4 stages at once? +
No. We start where your biggest leak is, almost always the Booking System, then add the others as the numbers prove out. The demo shows you where to begin.
Is this only for dental clinics? +
No. RevOps works for any appointment-based healthcare or wellness business: dental, aesthetics, medical, physiotherapy, and more. The way revenue leaks between an enquiry and a treatment is the same everywhere.
How quickly will I see results from RevOps? +
It depends on where your leak is and how much you spend on ads; spending under what your market costs stretches the time. We start with the biggest leak. For one 4-location dental group, fixing booking tripled revenue over 2 years on the same ad budget.
See your own leads run through the 4 stages.
Bring last month's leads and ad spend. We run them through each stage on a real clinic's account, names removed.
It's free, on Google Meet, at a time you pick in the next 3 weeks. You see our prices on the same call.