Convert · Booking System
The 9pm WhatsApp enquirygets booked that night.
AI sends the first reply. Then a trained person on our team answers the price question and books the appointment into your clinic software.
Free on Google Meet, at a time in the next 3 weeks. We run your own monthly leads and ad spend through the 4 stages, and show the price on the same call.
A 4-location dental group tripled its revenue in 2 years on the same ad budget. The leak was at booking, and this fixed it. Read how it happened
From first message to a booked appointment, in 4 steps.
A patient messages
AI sends the first reply, so they never go cold.
A trained setter takes over
They qualify, handle the price question, and give a soft consult so the patient feels looked after.
They book the appointment
Straight into your system, confirmed, with no back and forth for your front desk.
Fewer empty chairs, and you see why
Reminders go out before every appointment. Your dashboard shows each enquiry, booking and show-up next to where it came from.
We cover your enquiries 24 hours a day, 7 days a week, so the messages that arrive after your front desk goes home still get answered.
They message you. By the time someone replies, they've gone quiet.
They ask for the price. You send it. They never reply.
Both happen in the gap between the enquiry and the booking, the Convert stage of Revenue Operations. That gap is where your ad spend dies.
AI alone can't book into your clinic software.
AI is fast, but it can't book into your patient management software, handle a real price objection, or make a patient feel cared for. On its own, it stalls the patient until a human replies the next day.
See the Treatment SystemFrom the first reply to the reschedule, in 4 services.
Booking System questions.
My front desk already replies on WhatsApp. Why would I need this? +
Keep them on it. Then ask how many WhatsApps came in after closing last month, and how many got a reply that night. We cover your enquiries 24/7, weekends and public holidays included, and every booking lands in the same clinic software your front desk uses.
Will the AI say something wrong to a patient? +
The AI's job is the first reply, so the patient isn't left waiting. The price question, the questions about treatment and the booking are handled by a trained person on our team, the way your front desk would handle them.
Why not just use an AI chatbot? +
A chatbot replies fast, then stalls the patient until a person picks it up, usually the next day. It can't book into your clinic software or handle a real price objection. We pair the AI's first reply with a trained person who books, so the patient gets both.
Do I have to change my clinic software? +
No. Our setters book straight into the clinic software you already use, the way your front desk would.
What does it cost? +
Appointment Setting comes with the Full Revenue Operations and Full RevOps + Content plans. On top of the monthly fee you pay per patient who shows up: RM15 for an existing or recall patient, RM30 for a new one. No show, no fee. Plan prices are on the pricing page.
Which channels and hours do you cover? +
WhatsApp, Instagram and Facebook DMs, and web forms, answered 24/7, including weekends and public holidays.
Does this replace my front desk? +
No, it backs them up. The team handles first response and booking so your front desk can focus on the patients in the clinic. Everything still lands in your software.
Bring last month's enquiry count. See where they stop before the chair.
We'll show you where your patients drop off and what to fix first.
Free, on Google Meet, within 3 weeks. Prices shown on the call.