Privacy Policy

1. Collection of personal data

We may collect personal data including, but not limited to:

• Name, email address, phone number, and other contact details
• Business or clinic information you provide during enquiries or consultations
• Technical data such as IP address, browser type, and usage patterns collected via cookies and analytics tools

2. Purpose of processing

Your personal data may be processed for the following purposes:

• To provide, operate, and improve our services
• To respond to enquiries and deliver requested resources, including the free Revenue Leak Audit
• To send updates, newsletters, and marketing communications, where you have consented
• To analyse website performance and user behaviour
• To comply with legal and regulatory requirements in Malaysia

3. Disclosure of personal data

We do not sell your personal data. We may disclose information to trusted service providers who help us operate our business, and to regulatory authorities where required under Malaysian law. Any service providers are required to handle your data in line with the PDPA.

4. Cookies and tracking

Our website uses cookies to enhance your experience and analyse traffic. You may disable cookies in your browser settings, though certain features may not function properly. See our Cookie Policy for details.

5. Data security

We implement reasonable technical and organisational measures to protect your personal data. However, no method of transmission or storage is completely secure, and absolute protection cannot be guaranteed.

6. Your rights under the PDPA

Under the Personal Data Protection Act 2010, you have the right to access and correct your personal data, to withdraw consent to its processing, to limit its processing, and to request its deletion, subject to legal and contractual restrictions. To exercise these rights, contact us at info@hpa.group.

7. Retention of data

We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required by Malaysian law.

8. Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date noted above.

10. Contact us

For any questions about this Privacy Policy or your personal data, contact Healthcare Profit Accelerator at info@hpa.group, or visit https://hpa.group.